1	GotNET Solutions, INC BPO and Offsite Development Methodology
2	Agenda Outsourcing Value Proposition GotNETBPO Customer Driven Technologies Technical Skills Outsourcing Application Services Phases
3	Outsourcing Used by Fortune 500 Companies Continuous – long term Concept of extended development center Reliable Networks and infrastructure
4	GotNET: Value Proposition Solution GotNET’s distributed business process called GotNETBPO, satisfies the demand for Offsite Software Development GotNETBPO allows organizations to develop software at: High Quality On Time Delivery
5	Our Business Model Onsite Team for seamless communications Large teams of Software Developers at Offsite Development Centers Offsite resources trained in client technologies and methodologies
6	Proven Processes – GotNETBPO Created and tested by GotNET Engineers and Managers Unified Deployment across all Phases Used by GotNET Onsite Managers and Offsite Project Managers Entire Offsite Technical staff educated and trained on GotNETBPO Transparent Internal communications without misinterpretation 24x7 development cycles
7	Collaborative Software Development
8	Customer Driven Technologies Pricing models Fixed Time, Fixed Price Time and Material Retainer Development Model Onsite Offsite/Offshore Hybrid
9	Technical Skills
10	Projects Executed Offsite .NET/ASP/CF/PHP/JAVA database driven Websites Database development, Data Warehousing, Data Mining Reporting PDF/Microsoft Office based Technologies Call Center Testing , Verification & Validation
11	Outsourcing Application Services Review the business drivers for outsourcing Establish scope of application Services Application Support Application Development Database Support Review the existing core support processes Problem Management Change Management Management Reporting Communication Reporting
12	Outsourcing Application Services Review existing and planned service levels Establish transition with customer risk mitigation Resource Deployment Relationship and Reporting Model Training on customer methodology. The way .NET websites are developed at the client’s location Shadow transition from customer Resource distribution – onsite and offshore
13	Phases Start-up Phase Knowledge Transfer Phase Project Planning Phase Transition Phase Steady state Phase
14	Start-up Phase Establish work environment (link , Hardware etc.) Metrics of System Maintenance (History) Documentation (Availability & Accuracy )
15	Start-up Phase Review .NET/Database Development Standards and Implementation Procedures Study & Implement management controls Plan/Schedule staff training
16	Knowledge Transfer Phase Classroom Training Learning from past projects of the client and analyze problems with existing architecture if any
17	Knowledge Transfer Phase On Job Training Develop / Revise documentation Implement & Execute problem management procedures
18	Project Planning Phase Finalize the resource requirement (HW,SW & HR) For database the development data can be replicated at our development center Establish Network Connectivity (Primary & Backup).
19	Project Planning Phase If Network connectivity is a problem due to security considerations then the development database tables can be DTSed or can be backed up and then restored to our database servers We have several IIS Servers in our development center
20	Project Planning Phase Most of the projects we execute for clients are database driven and the only resource we need from the client is the development database. Once the development is done in our development center we make nightly builds on client’s development server for user or onsite developer testing as required
21	Project Planning Phase Prepare the Project Plan and related plans Assemble the team and impart relevant training Publish Project Standards & Communication Procedures
22	Transition Phase Daily Sessions with Client’s Team Dry-run the established procedures Take part in disaster recovery procedures
23	Transition Phase Simulate 24 x 7 activities with team members. Perform management reporting Provide staff support
24	Steady State Phase Development Activities Production support Problem Management Corrective maintenance
25	Service Levels Daily reporting initially tapering off to weekly reporting by steady state phase – conference calls, emails etc. Collection of Metrics Defect tracking and Causal Analysis
26	Key Success Factors Continuous and timely communication between the offsite/offshore and the onsite/client team Access to all available documentation and standards
27	Key Success Factors Onsite/Offshore must be an integral part of planning for new implementations More effort on project management
28	Benefits Substantial faster delivery of projects from offsite/offshore resource deployment Ability to rapidly scale up/down resources
29	Our Clients using Offsite Model Amada America Focus Financial Group Unitrin Specialty Lines Division Financial Indemnity Auto Insurance